Terms of Service

These Terms of Service (the Terms) are a binding agreement between you and the operator of StoreAdOps (StoreAdOps, we, us, or our). They govern your access to StoreAdOps, Advantage MCP, our hosted Model Context Protocol endpoints, websites, APIs, tools, and related services (collectively, the Service). By creating an account, accepting these Terms, or using the Service, you agree to them.

1. Business use, eligibility, and authority

The Service is offered for business and commercial use by merchants, agencies, and other professional operators. You must be at least 18 years old and legally capable of entering a contract. If you use the Service for a company, client, or other entity, you represent that you have authority to bind that entity and to access and manage every advertising or commerce account you connect. Agencies are responsible for obtaining and maintaining their clients’ instructions and authorization.

2. What the Service does

StoreAdOps connects advertising and commerce accounts to software and AI clients selected by the user. The Service can retrieve account information, analyze performance, generate recommendations, and submit authorized account changes. Available features, limits, providers, and integrations may change. StoreAdOps is an independent software provider; it is not an advertising platform, advertising agency, fiduciary, broker, financial adviser, or representative of Google, Meta, Shopify, OpenAI, Anthropic, or another third-party service.

3. Accounts, credentials, and AI clients

You are responsible for accurate registration information and for protecting browser sessions, email access, API keys, OAuth grants, and credentials. You control which AI or MCP-compatible clients receive a StoreAdOps key or authorization. Instructions submitted by an authorized client are treated as your instructions. Do not share credentials with unauthorized persons. Notify us promptly at support@storeadops.ai if you suspect compromise, and revoke affected keys or disconnect affected accounts.

You are responsible for activity performed through your account except to the extent it results from StoreAdOps’ breach of these Terms, violation of law, or failure to use legally required care.

4. Advertising accounts, approvals, and spend

You retain ownership and control of connected accounts. StoreAdOps performs provider writes only through the Service’s applicable confirmation and approval controls. By confirming an action or granting a disclosed approval, you authorize StoreAdOps and your selected client to submit the described action to the applicable provider. You are responsible for reviewing account selection, budgets, bids, targeting, creative, destinations, schedules, and other settings before approval.

New campaigns are created paused by default. Activating or resuming a campaign, changing an active campaign, changing a bid or budget, or approving an execution plan can nevertheless begin or change advertising spend. Once advertising is active, the advertising platform may continue delivery and accrue charges until the applicable campaign, ad set, ad, account, or billing setting is changed. Advertising charges are assessed and collected by the third-party platform, not StoreAdOps.

You are responsible for monitoring campaign status, account spending, invoices, payment methods, platform notices, and delivery. Provider budgets, pacing, attribution, reporting, and account-level limits may not operate as exact daily or real-time spending caps. StoreAdOps does not control provider billing or guarantee that a requested budget will be an absolute limit.

5. Provider results, partial operations, and verification

A provider operation may be delayed, rejected, partially completed, or return an uncertain outcome. StoreAdOps uses idempotency and audit records to reduce duplicate writes and does not automatically retry a provider write after a platform-side partial or ambiguous failure. You must check the resulting state in the connected platform before repeating an action. Cancellation is not guaranteed after a provider operation has begun.

6. Recommendations and no guaranteed results

Recommendations, forecasts, classifications, summaries, and AI-generated output are informational tools. They may be inaccurate, incomplete, delayed, or based on provider data, attribution, assumptions, or business information that is incomplete or wrong. You must independently review material decisions and outputs. The Service does not provide legal, tax, accounting, investment, or financial advice and does not guarantee advertising results, profitability, spend efficiency, return on ad spend, conversion volume, availability, or platform approval.

7. Third-party services and platform policies

Your use of connected services remains governed by their own agreements and policies, including Google Ads policies, the Google Ads API Terms, Meta terms and advertising standards, and Shopify terms. You are responsible for your advertisements, offers, products, claims, audiences, destinations, consent signals, and legal compliance. We may suspend an integration or action where needed to comply with law or provider requirements.

StoreAdOps, not Shopify, is solely responsible for the StoreAdOps application. Shopify is not liable for faults in StoreAdOps or harm resulting from its installation or use and, unless Shopify expressly states otherwise, Shopify does not provide installation or use support for StoreAdOps. The relationship between you and StoreAdOps is independent of Shopify.

8. Acceptable use

You may not use the Service to access an account without authorization; violate law or a platform policy; create deceptive, discriminatory, infringing, malicious, or unlawful advertising; distribute malware; evade security, quotas, or provider restrictions; interfere with the Service; probe for vulnerabilities without written permission; resell the Service without authorization; or use connected data for surveillance, data brokerage, credit eligibility, or an unrelated purpose. You may not submit personal information that the Service does not request or need.

9. Your content and instructions

You retain your rights in advertising materials, product information, business data, instructions, and other content you provide. You grant StoreAdOps a limited, non-exclusive license to host, process, transmit, and display that content only as needed to provide, secure, support, and comply with law for the Service. You represent that you have all rights and permissions needed for that use.

10. Privacy

Our Privacy Policy explains how StoreAdOps collects, uses, discloses, retains, and deletes information. It is incorporated into these Terms by reference. Where StoreAdOps processes personal data on behalf of a merchant or agency, additional data-processing terms may be required.

11. Free Service

StoreAdOps is free to use, subject to published usage, rate, feature, and provider limits. StoreAdOps does not charge subscription or service fees, and these Terms do not authorize StoreAdOps to begin charging you automatically. Third-party advertising charges remain separate and are your responsibility. We will update these Terms before offering any paid plan or paid feature.

12. Ownership

StoreAdOps and its licensors retain all rights in the Service, software, interfaces, documentation, designs, trademarks, and other technology, excluding your content and third-party platform property. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes. Feedback may be used without restriction or compensation, but we will not identify you publicly without permission.

13. Availability, changes, and beta features

The Service may be unavailable because of maintenance, incidents, provider changes, API limits, or events outside our reasonable control. Private-alpha, preview, beta, and experimental features may change or be discontinued and may have additional limitations. We do not promise uninterrupted or error-free availability.

14. Suspension and termination

You may stop using the Service, revoke API keys, disconnect providers, and request account deletion. We may limit, suspend, or terminate access to protect users or providers, investigate suspected abuse or security incidents, comply with law or platform requirements, or enforce these Terms. Where reasonably practical, we will provide notice and an opportunity to cure.

Termination does not automatically pause or remove advertisements already active on a third-party platform. You remain responsible for checking and managing those accounts directly. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limitations, indemnity, and disputes— will survive.

15. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” STOREADOPS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STOREADOPS AND ITS OPERATORS, AFFILIATES, PERSONNEL, AND SUPPLIERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST OPPORTUNITIES, BUSINESS INTERRUPTION, ADVERTISING CHARGES OR BUDGET OVERRUNS ARISING FROM USER-APPROVED ACTIONS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF ADVISED THAT THEY ARE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, STOREADOPS’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF US$20 OR THE AMOUNT YOU PAID STOREADOPS FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not exclude or limit liability to the extent it cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or other non-waivable responsibility. Some jurisdictions do not allow certain exclusions, so some of this section may not apply to you.

17. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless StoreAdOps and its operators, affiliates, personnel, and suppliers from third-party claims, losses, liabilities, and reasonable legal fees arising from your content or advertisements, your violation of law or platform policy, your unauthorized management of an account, your breach of these Terms, or your infringement of another person’s rights. This does not require indemnification for a claim to the extent caused by StoreAdOps’ own breach, willful misconduct, or non-waivable legal responsibility.

18. Governing law and disputes

Before filing a claim, each party will try in good faith for 30 days to resolve the dispute after written notice. To the extent permitted by law, these Terms are governed by California law, excluding conflict-of-laws rules, and disputes will be brought in the state or federal courts serving the California county in which StoreAdOps has its principal place of business. Mandatory rights under applicable law remain unaffected.

19. Changes to these Terms

We may update these Terms prospectively. We will identify the effective date and provide reasonable notice of material changes. We may require affirmative acceptance before you continue using the Service after a material change. Changes do not retroactively reduce rights or increase responsibility for events that occurred before the new version took effect.

20. General terms

These Terms and incorporated policies are the entire agreement about the Service unless the parties sign a separate agreement. If a provision is unenforceable, the remainder remains effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, reorganization, financing, or transfer of the Service, subject to applicable privacy requirements. Neither party is the other’s partner, employee, or agent. Neither party is liable for delay caused by events outside its reasonable control.

21. Contact

StoreAdOps operates the Service. Questions, legal notices, and support requests may be sent to StoreAdOps at support@storeadops.ai.